Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L T

L T

August 27, 2024

1  out of  5
rating by L T
"Unprecedented level of incompetence and miscommunication that I have never seen from any other office. The agents being friendly don't make up for it. Being contacted over and over about a form I've either already signed (and given to another agent in the same agency) or didn't sign on purpose in the first place is wild. Beginning the official policy on the wrong date when it was correct on the temporary ID given to me and then trying to convince me I was the one mistaken about the supposed start date (and thus making me pay for two policies at once) is crazier. Cherry on top is having insurance policy raised by hundreds per month after the initial month even though I was 100% forthright about all details because back end somehow changed their minds. Avoid this particular State Farm agency at all costs."
Profile photo of Jesse Mitchell

Jesse Mitchell

August 16, 2024

1  out of  5
rating by Jesse Mitchell
"It took nearly 5 months to receive funds that were taken after a policy was canceled. And the last interaction, I was told that they were required to send a check to an address that I let them know I no longer lived at. They said, it doesn’t matter they needed to do that and wait another two weeks for me to confirm I didn’t get the check. When I reiterated that I would not receive it because I no longer resided or leased that apartment, they said it didn’t matter, that is what they needed to do. Additionally I needed to escalate the issue of canceling a car insurance policy to their corporate office as I was told by Montini that I could not cancel a policy for a car that I sold. I would not recommend this insurance broker and because of this ordeal, I would not recommend State Farm Insurance."
We responded:
"Mr. Mitchell, Thank you for taking the time to share your feedback. We value all opinions, both positive and negative, as they help us improve our services. In your case we apologize you moved 3x from when you cancelled your auto policy. Maybe that is why you didn’t receive the funds in a timely manner. Also, you failed to understand that even if you sold the vehicle it is a NYS law to return the plates prior to canceling your insurance policy. If you would like to discuss your experience further please feel free to reach me at 718-530-1525. Kind regards, Montini Xavier, Agent "
Profile photo of Anna Bae

Anna Bae

August 2, 2024

5  out of  5
rating by Anna Bae
"Very professional and very friendly staff! Took the time to explain everything very thoroughly."
We responded:
"Thank you, Ana. Always a pleasure working with you and your family!"
Profile photo of Takla mala

Takla mala

June 14, 2024

5  out of  5
rating by Takla mala
"I just want to make it clear that my experience in State Farm was good overall. I have spoke to Sayemul and he guided me through everything with precise instructions allowing me to make a clear decision. He was super genuine and very kind throughout the whole process."
We responded:
"Thank you for your kind review. Sam is one of my newer guys and I’m glad he is providing excellent service!"
Profile photo of nure

nure

June 14, 2024

5  out of  5
rating by nure
"Sam from State Farm was really great when I talked to him about my insurance. He knew a lot and made sure I understood everything. He was super nice and made the whole thing easy. I think he's the best person to talk to if you need help with insurance. Thanks a lot, Sam!"
We responded:
"Thank you, Nure. Glad you had a great experience with Sam. "
Profile photo of Nataly Cohen

Nataly Cohen

May 31, 2024

5  out of  5
rating by Nataly Cohen
"Montini and his team have been incredible from inception. They are all responsive, attentive and even go out of there to help me save on my insurance. The office is efficient and super helpful at any time!"
We responded:
"Thank you for your kind note, Nataly. We really appreciate your business. "
Profile photo of Luis Guerrero

Luis Guerrero

May 30, 2024

5  out of  5
rating by Luis Guerrero
"Montini and his team are fantastic! Love the service."
We responded:
"Thank you, Luis. Glad we were able to bundle you car, home, and life insurance. "
Profile photo of George and Joshua

George and Joshua

May 1, 2024

5  out of  5
rating by George and Joshua
"Guys the best agents ever any issues you have they help all the way definitely won’t regret guys thank you so much"
We responded:
"Thank you for your feedback George and Joshua. We take pride in delivering world class service. "
Profile photo of Jeane Deviller

Jeane Deviller

April 20, 2024

5  out of  5
rating by Jeane Deviller
"Thank you so much for your excellent service. You guys save me a lot. Keep up your good work."
We responded:
"Thank you Jeane! We really appreciate your feedback. Glad we were able to save you money. "
Profile photo of Anamaria Feliz

Anamaria Feliz

April 2, 2024

5  out of  5
rating by Anamaria Feliz
"I had an amazing experience with Montini Xavier from State Farm company! The customer service is top-notch, his office has exceeded my expectations. I highly recommend hm if you are looking for quality and excellent service.” Thank you Monti for all your patience, alway taking your time to explain to me my auto insurance and never making me feel rush always returning my calls in a timely manner. Thank you !!!!!"
We responded:
"Thank you for your kind words, Anamaria. We really appreciate your business. "
Profile photo of Janeta Ivanova

Janeta Ivanova

March 22, 2024

5  out of  5
rating by Janeta Ivanova
"Mr Noor is very well educated and helpful young man.In our conversations he advised me how to create my new account -to be able to get my bonus.I'm happy to work with him,because he is an expert."
We responded:
"Thank you, Janeta. Glad Noor was able to provide excellent service. "
Profile photo of Laziza Tolkunova

Laziza Tolkunova

February 18, 2024

5  out of  5
rating by Laziza Tolkunova
"I greatly aopreciate Musabbir Noor help! He resolved my issues in 2 mins and also gave me good discount. Besides all he individually works with me for life insurance police. Very responsible, attentive and fast responder. Thank you so much!!! ❤️❤️"
We responded:
"We really appreciate your feedback, Laziza. Glad Noor was able to resolve your issues and add in the discounts! "
Profile photo of A. Redd Sevilla

A. Redd Sevilla

February 14, 2024

5  out of  5
rating by A. Redd Sevilla
"Noor was great. Really pleased with his customer service even through some inconvenient circumstances. State Farm has a great asset in him!"
We responded:
"Thank you for your kind review! Glad we were able to provide excellent service under the circumstances. "
Profile photo of Claire Penn

Claire Penn

February 5, 2024

5  out of  5
rating by Claire Penn
"I highly recommend this State Farm office for all of your insurance needs. HIGHLY professional, friendly and super helpful. I recently dealt with Noor in Montini's absence. First time I have spoken with Noor. He took the time to address each of my questions, and explained everything in a way that was easy for me to understand. Highly professional. He explained he was the acting office manager while Montini was out of the office, to which I replied, "you are doing an AMAZING job". Each time I call the office, I am greeted by a friendly voice on the other end of the line. Great customer service! All in all, a great office to deal with. Keep up the great work!"
We responded:
"Thank you for your kind review, Claire. Hope you and your family are doing well. "
Profile photo of Arkady Fridman

Arkady Fridman

January 10, 2024

5  out of  5
rating by Arkady Fridman
"Noor was so easy to work with. He answered all my questions and was quick to respond. Got a great rate on my home insurance. Thanks, Noor!"
We responded:
"Thank you, Arkady. Glad Noor was able to assist you with your homeowners policy. "
Profile photo of George Davidov

George Davidov

January 4, 2024

5  out of  5
rating by George Davidov
"Have been with them for several years now, always get the best prices, quick, prompt, and professional. Thank you Noor!"
We responded:
"Thank you for your feedback George!!!"
Profile photo of Celia Lo

Celia Lo

January 3, 2024

5  out of  5
rating by Celia Lo
"Noor was super helpful and knowledgeable. He was able to understand my situation quickly and came up with the best solution possible. Very nice and professional!"
We responded:
"Thank you Celia! Glad Noor provided excellent service. "
Profile photo of Azizjon Akramov

Azizjon Akramov

January 2, 2024

5  out of  5
rating by Azizjon Akramov
"I’ve switched to Mr Montini and his group and hasn’t been more stress free about car insurance ever since. Noor (one of Mr Montini’s top representatives) always makes sure to address my concerns and requests in a professional and timely manner. He can respond via call, text or email. I can write paragraphs but you can switch and see them in action for yourself. 10/10"
We responded:
"Thank for the feedback Azizjon! We really appreciate your business. "
Profile photo of Jaweria Tahir

Jaweria Tahir

December 18, 2023

5  out of  5
rating by Jaweria Tahir
"I used to have another Statefarm location as my agent a couple months ago that would always give me the runaround and after doing some research i chose this location. Best decision I ever made. Everyone here is so nice and patient. I’ve been working with noor. Insurances confuse me and its a whole different language so I appreciate him answering all my questions and making sure I understood everything. I definitely recommend working with this place."
We responded:
"Thank you Jaweria! Feel free to contact us with any questions and/or concerns. "
Profile photo of Victoria Shavers

Victoria Shavers

December 7, 2023

4  out of  5
rating by Victoria Shavers
"Noor Musabbir was very helpful with a call back that I requested. He helped me understand the different discount programs State Farm has to offer. He sent me the link to the NY state 6hr defense course. Noor took his time and didn’t rush me off the phone. He answered all my questions."
We responded:
"Thank you for your kind feedback, Victoria. We are going to work harder to earn the 5 stars. We appreciate your business! "
Profile photo of Irina Gildina

Irina Gildina

December 6, 2023

5  out of  5
rating by Irina Gildina
"Noor was very professional and explained all my options to me."
We responded:
"Thank you, Irina. We really appreciate your business. "
Profile photo of David Aulov

David Aulov

December 3, 2023

5  out of  5
rating by David Aulov
"Had the best experience at this State Farm, salma helped me out and was amazing."
We responded:
"Thank you, David. We really appreciate your kind comment and business! "
Profile photo of ameela khan

ameela khan

November 29, 2023

4  out of  5
rating by ameela khan
"Noor was very helpful. Keep up the good work."
We responded:
"Thank you, Ameela! "
Profile photo of Sridhar Venkata-Narayana

Sridhar Venkata-Narayana

November 29, 2023

5  out of  5
rating by Sridhar Venkata-Narayana
"Provides timely service."
We responded:
"Thank you, Sridhar! Appreciate your business. "
Profile photo of N D

N D

November 16, 2023

5  out of  5
rating by N D
"I can always count on this local Statefarm office to help me with all my concerns. The customer service just feels different when you have representatives here, like Noor for example, who give you that feeling that they stopped whatever they are doing to help you with your specific concern. You get this one on one feeling that the representatives here are just going above and beyond for you. And that is exactly what Noor did and I can’t thank him and this office enough!! They definitely helped with my concerns 100% (and no I am not a new customer either. I been with them for years and still get the same treatment as if I’m a new customer and they offering me the world lol)"
We responded:
"Glad we helped with all your concerns. Thank you! "