State Farm® Insurance Agent Montini Xavier

"Unprecedented level of incompetence and miscommunication that I have never seen from any other office. The agents being friendly don't make up for it. Being contacted over and over about a form I've either already signed (and given to another agent in the same agency) or didn't sign on purpose in the first place is wild. Beginning the official policy on the wrong date when it was correct on the temporary ID given to me and then trying to convince me I was the one mistaken about the supposed start date (and thus making me pay for two policies at once) is crazier. Cherry on top is having insurance policy raised by hundreds per month after the initial month even though I was 100% forthright about all details because back end somehow changed their minds. Avoid this particular State Farm agency at all costs."

"It took nearly 5 months to receive funds that were taken after a policy was canceled. And the last interaction, I was told that they were required to send a check to an address that I let them know I no longer lived at. They said, it doesn’t matter they needed to do that and wait another two weeks for me to confirm I didn’t get the check. When I reiterated that I would not receive it because I no longer resided or leased that apartment, they said it didn’t matter, that is what they needed to do. Additionally I needed to escalate the issue of canceling a car insurance policy to their corporate office as I was told by Montini that I could not cancel a policy for a car that I sold. I would not recommend this insurance broker and because of this ordeal, I would not recommend State Farm Insurance."

"Very professional and very friendly staff! Took the time to explain everything very thoroughly."

"I just want to make it clear that my experience in State Farm was good overall. I have spoke to Sayemul and he guided me through everything with precise instructions allowing me to make a clear decision. He was super genuine and very kind throughout the whole process."

"Sam from State Farm was really great when I talked to him about my insurance. He knew a lot and made sure I understood everything. He was super nice and made the whole thing easy. I think he's the best person to talk to if you need help with insurance. Thanks a lot, Sam!"

"Montini and his team have been incredible from inception. They are all responsive, attentive and even go out of there to help me save on my insurance. The office is efficient and super helpful at any time!"

"Montini and his team are fantastic! Love the service."

"Guys the best agents ever any issues you have they help all the way definitely won’t regret guys thank you so much"

"Thank you so much for your excellent service. You guys save me a lot. Keep up your good work."

"I had an amazing experience with Montini Xavier from State Farm company! The customer service is top-notch, his office has exceeded my expectations. I highly recommend hm if you are looking for quality and excellent service.” Thank you Monti for all your patience, alway taking your time to explain to me my auto insurance and never making me feel rush always returning my calls in a timely manner. Thank you !!!!!"

"Mr Noor is very well educated and helpful young man.In our conversations he advised me how to create my new account -to be able to get my bonus.I'm happy to work with him,because he is an expert."

"I greatly aopreciate Musabbir Noor help! He resolved my issues in 2 mins and also gave me good discount. Besides all he individually works with me for life insurance police. Very responsible, attentive and fast responder. Thank you so much!!! ❤️❤️"

"Noor was great. Really pleased with his customer service even through some inconvenient circumstances. State Farm has a great asset in him!"

"I highly recommend this State Farm office for all of your insurance needs. HIGHLY professional, friendly and super helpful. I recently dealt with Noor in Montini's absence. First time I have spoken with Noor. He took the time to address each of my questions, and explained everything in a way that was easy for me to understand. Highly professional. He explained he was the acting office manager while Montini was out of the office, to which I replied, "you are doing an AMAZING job". Each time I call the office, I am greeted by a friendly voice on the other end of the line. Great customer service! All in all, a great office to deal with. Keep up the great work!"

"Noor was so easy to work with. He answered all my questions and was quick to respond. Got a great rate on my home insurance. Thanks, Noor!"

"Have been with them for several years now, always get the best prices, quick, prompt, and professional. Thank you Noor!"

"Noor was super helpful and knowledgeable. He was able to understand my situation quickly and came up with the best solution possible. Very nice and professional!"

"I’ve switched to Mr Montini and his group and hasn’t been more stress free about car insurance ever since. Noor (one of Mr Montini’s top representatives) always makes sure to address my concerns and requests in a professional and timely manner. He can respond via call, text or email. I can write paragraphs but you can switch and see them in action for yourself. 10/10"

"I used to have another Statefarm location as my agent a couple months ago that would always give me the runaround and after doing some research i chose this location. Best decision I ever made. Everyone here is so nice and patient. I’ve been working with noor. Insurances confuse me and its a whole different language so I appreciate him answering all my questions and making sure I understood everything. I definitely recommend working with this place."

"Noor Musabbir was very helpful with a call back that I requested. He helped me understand the different discount programs State Farm has to offer. He sent me the link to the NY state 6hr defense course. Noor took his time and didn’t rush me off the phone. He answered all my questions."

"Noor was very professional and explained all my options to me."

"Had the best experience at this State Farm, salma helped me out and was amazing."

"Noor was very helpful. Keep up the good work."

"Provides timely service."

"I can always count on this local Statefarm office to help me with all my concerns. The customer service just feels different when you have representatives here, like Noor for example, who give you that feeling that they stopped whatever they are doing to help you with your specific concern. You get this one on one feeling that the representatives here are just going above and beyond for you. And that is exactly what Noor did and I can’t thank him and this office enough!! They definitely helped with my concerns 100% (and no I am not a new customer either. I been with them for years and still get the same treatment as if I’m a new customer and they offering me the world lol)"