State Farm® Insurance Agent Montini Xavier

"Unprecedented level of incompetence and miscommunication that I have never seen from any other office. The agents being friendly don't make up for it. My being contacted over and over about a form I've either already signed (and given to another agent in the same agency) or didn't have to sign in the first place is wild. Them beginning the official policy on the wrong date when it was correct on the temporary ID given to me and then trying to convince me I was the one mistaken about the supposed start date (and thus making me pay for two policies at once) is crazier. Cherry on top is having insurance policy raised by hundreds per month after the initial month even though I was 100% forthright about all details because back end somehow changed their minds. And also being lectured on and on--threatened, almost--about how I'd have to be reported to the DMV and was liable for lapse in coverage fines when I tried to cancel their coverage and already purchased from somewhere else (due to the sudden meteoric price raise). Avoid this particular State Farm agency at all costs."

"I’ve had Montini as my State Farm agent for years & he is wonderful. Kind, knowledgeable, & always gets back to me in a timely manner. Most recently I reached out and was contacted by Noor, & I’ve seen much of the same. He explained in detail every question I had in the phone, which took up a good chunk of his time. I appreciate his quick resolutions to my inquiries."

"Amazing agent and team!"

"Great agent who really cares about his customers. Thank you Montini!"

"Excellent and friendly service, very professional"

"I had the pleasure of speaking with Noor to get a better understanding of my coverage and see if any discounts were available to me . He is very knowledge on what the company offers and was able to break down my bill and save me a significant amount of money . I was getting ready to go to another firm but our conversation coupled with his patience immediately changed my mind ! Thanks Noor!"

"Montini and his team are wonderful. They really helped me through the process of a renters claim. The experience was exceptional."

"Been working with Montini and his team for a while and honesty they’re the best of the best. They are very transparent and try to save you as much money as possible. Noor specifically is a great customer service representative. He has helped me personally with any issues I’ve had with my policy and claims. Highly recommend this specific location for State Farm Insurance!"

"Great service. Office speaks Spanish and helped me with getting me all the discounts. I recommend!"

"The Montini Xavier team at State Farm is incredibly knowledgeable and responsive. I had concerns about my recurring insurance premium increases and wanted to understand the reasons behind them, as well as options to lower the cost. Noor did an excellent job explaining potential causes in a way that made sense, while also offering valuable insights on how to reduce the premiums. He was thorough in reviewing my current coverage and provided practical recommendations to help me make informed decisions. I left the conversation with a feeling that the Montini team truly cares about their customers. Highly recommend them and thank you again, Noor!"

"It took nearly 5 months to receive funds that were taken after a policy was canceled. And the last interaction, I was told that they were required to send a check to an address that I let them know I no longer lived at. They said, it doesn’t matter they needed to do that and wait another two weeks for me to confirm I didn’t get the check. When I reiterated that I would not receive it because I no longer resided or leased that apartment, they said it didn’t matter, that is what they needed to do. Additionally I needed to escalate the issue of canceling a car insurance policy to their corporate office as I was told by Montini that I could not cancel a policy for a car that I sold. I would not recommend this insurance broker and because of this ordeal, I would not recommend State Farm Insurance."

"Very professional and very friendly staff! Took the time to explain everything very thoroughly."

"I just want to make it clear that my experience in State Farm was good overall. I have spoke to Sayemul and he guided me through everything with precise instructions allowing me to make a clear decision. He was super genuine and very kind throughout the whole process."

"Sam from State Farm was really great when I talked to him about my insurance. He knew a lot and made sure I understood everything. He was super nice and made the whole thing easy. I think he's the best person to talk to if you need help with insurance. Thanks a lot, Sam!"

"Montini and his team have been incredible from inception. They are all responsive, attentive and even go out of there to help me save on my insurance. The office is efficient and super helpful at any time!"

"Montini and his team are fantastic! Love the service."

"Guys the best agents ever any issues you have they help all the way definitely won’t regret guys thank you so much"

"Thank you so much for your excellent service. You guys save me a lot. Keep up your good work."

"I had an amazing experience with Montini Xavier from State Farm company! The customer service is top-notch, his office has exceeded my expectations. I highly recommend hm if you are looking for quality and excellent service.” Thank you Monti for all your patience, alway taking your time to explain to me my auto insurance and never making me feel rush always returning my calls in a timely manner. Thank you !!!!!"

"Mr Noor is very well educated and helpful young man.In our conversations he advised me how to create my new account -to be able to get my bonus.I'm happy to work with him,because he is an expert."

"I greatly aopreciate Musabbir Noor help! He resolved my issues in 2 mins and also gave me good discount. Besides all he individually works with me for life insurance police. Very responsible, attentive and fast responder. Thank you so much!!! ❤️❤️"

"Noor was great. Really pleased with his customer service even through some inconvenient circumstances. State Farm has a great asset in him!"

"I highly recommend this State Farm office for all of your insurance needs. HIGHLY professional, friendly and super helpful. I recently dealt with Noor in Montini's absence. First time I have spoken with Noor. He took the time to address each of my questions, and explained everything in a way that was easy for me to understand. Highly professional. He explained he was the acting office manager while Montini was out of the office, to which I replied, "you are doing an AMAZING job". Each time I call the office, I am greeted by a friendly voice on the other end of the line. Great customer service! All in all, a great office to deal with. Keep up the great work!"

"Noor was so easy to work with. He answered all my questions and was quick to respond. Got a great rate on my home insurance. Thanks, Noor!"

"Have been with them for several years now, always get the best prices, quick, prompt, and professional. Thank you Noor!"